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Click Here to Submit a Support Ticket

Before you submit a support ticket, please ensure the following:

 

1) You have read the Frequently Asked Questions (FAQ). The answer to your support question will most likely be found in the FAQ.  CLICK HERE to go to the FAQ.

 

2) If you are a TA affiliate, you have asked your Sponsor for help.  Your sponsor is a wealth of information on Traffic Authority, use them for help! Access your sponsor's information by logging in to your TA back office HERE.

 

If you have exhausted those resources, you can submit a ticket by clicking HERE.

 

PLEASE ENSURE YOU ARE ONLY SUBMITTING ONE TICKET PER ISSUE!

SUBMITTING MULTIPLE TICKETS FOR THE SAME ISSUE DOES NOT HELP YOU GET YOUR ANSWER FASTER, IT SIMPLY BOGS UP OUR SUPPORT SERVICE AND SLOWS EVERYTHING DOWN FOR EVERYONE.

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